Frequently Asked Questions

Q. Where is your company located?
A. We are located in Biloxi, MS.
Q. What payments methods do you accept?
A. We accept the most common credit/debit cards and payment systems, including Visa, Master Card, American Express, Discover, JCB, Diners Club, Elo, Shopify Pay, Apple Pay, Google Pay, Facebook Pay, PayPal, and Amazon Pay. Our website servers are 256 Bit Secured. Feel confident while ordering from us!
Q. Do you accept purchase orders?
A. Yes, we accept purchase orders from schools, universities, government agencies, and companies. Please contact us with details of your order.
Q. How do I track my order?
A. After your purchase is complete you will receive an email with order details. You will receive an additional email with the tracking number when your order is shipped.
Q. Do you have a warranty on your chargers?
A. Yes, we offer a 30 day no-questions-asked full money back guarantee should you need to return your charger within 30 days of purchase. Additionally, for two years from the date of purchase, we will exchange your product free of charge should it become defective.
Q. Do you ship same day?
A. PowerSource™ ships all items within 24 hours of receiving an order Monday-Friday (excluding weekends and holidays).